Tuesday, March 30, 2010

Compassionate Professionalism

Today, I was invited to speak to a great group of  neuro-pyschologists.  I didn't prepare formal remarks (a la Powerpoint slides). I did, however, talk about the work that I do helping students with special needs. My practice, I explained, is based on the principles of something I call Compassionate Professionalism. Meaning, in a nutshell, that I am good at listening, formulating strategy, listening, advocating in a TEAM meeting, listening, and following through to ensure my clients get the help they need. Did I mention I am good at listening?

It's either my greatest quality, or my biggest curse, but I am compassionate by nature. I always want to help people, and care a lot about the quality of work/friendship/commitment I give to others.  A few friends used to jokingly refer to me as "the Hallmark lady" because I always remember birthdays and anniversaries, and often take the time to send a card "just because".  I am sure a shrink could trace this quality back to my infancy and having been left at an orphanage in some "pyscho-babble-ly" way. But, I care a lot about people, don't seek to hurt anyone, and *think* people who know me would say I am friendly, warm, and kind.

In my work, like any other, you have to draw boundaries. That's a challenge, because I do make a point of getting to know my clients and their families.  I share my own stories of advocating for my kids, saying what worked as well as the mistakes that I made.  But, always, without fail, I listen.  By nature, I truly believe that all people who are struggling want to be is "heard".  It is not only the compassionate response to listen, it is the "right" one.

In addition to wanting their child to succeed and get the right services, all parents truly want is to have their opinions, as equal members of the team, respected. People come to me broken by the system and frustrated.  They have been told "no" by schools systems which (usually) aren't doing their jobs. These dedicated parents think that they are a) going crazy to think their kid needs something when the school doesn't see it, or b) so angry, they can't have a productive relationship with their school district. No one is happy to call a special education advocate- I get that. Be it the emotional turmoil parents of children with disabilities all go through to varying degrees, or the financial implications hiring an advocate brings, or both, people are stressed when they call me.

My job is, first, to listen with compassion and kindness. Next, my ethical obligation is to tell them I can't guarantee outcomes, but rather explain what I will do first, which is take a detailed look at their child's records. Sometimes, I am faced with telling parents that what they want in their hearts for their kids is not realistic.  I always tell people to get second and third opinions, and I insist (usually to their amusement) that potential clients check my references.  I don't do this work for money or prestige (neither are to be had in this line of work), I do what I do because I care about people and also because I am good at it. 

In the end, I try my hardest to help kids. As in my life, I never seek to hurt anyone, but I don't shy away from sticking up for my interests, or those of my clients, when the opposing party is unreasonable.  I wonder what my clients think about my "style", my work, and just hope they know I will always be there to listen. And, as a bonus to them, I usually forget to bill for it!

Saturday, March 27, 2010

Happy Birthday Miss S

We're celebrating Miss S's birthday tomorrow afternoon. While her actual date of birth is a few weeks off (being born in the middle of April vacation every year is not schedule-friendly for your friends to come to your party), it is amazing that my "baby" is going to 8!

Sarah is a completely wonderful mix of funny, vibrant, intense, & joyful. She has created the most unique dance that we have dubbed "the Sarah dance".  Being keenly aware that she is indeed #4, Sarah fights for attention without apology. She makes everyone around her laugh.  She also gives 110% to everything-- and is fighting like crazy to overcome some weaknesses in writing and reading. By far the most creative of the kids, she stretches this creativity and makes the most lovely projects. As I write this, she is creating birthday cards for some dear friends.

She has "gone with the flow" during a *really* awful few years, and gives the most wonderful hugs. I worry a lot about her, about how the divorce and subsequent events would affect her, but she is so smart that she seems to know what is right and what is wrong almost intuitively.

I know she hurts sometimes and wishes for her family to be together again. My heart aches for the things she won't grow up with. But, I do know she has a lot of love from me (and from her dad) and we will stay constant in her life.  Maybe it's the bond of having nursed her for so long (ok, well long for my babies, I consider 7 months a *really* long time), but she and I share a very special connection.  In many ways, ok most ways, losing my last pregnancy, as crappy as that was, was for the best.

I know I have the option of having another baby, but today I just want to think about Little Miss S and remember that the day she was born was one of the happiest days of my life (ok, minus the lack of an immediate post-delivery morphine drip at MAH).  She brings so much love and light into our family's world, I can't imagine my life without her in it.   Happy 8th Birthday Party S.

Monday, March 1, 2010

Happiness

I recently read The Happiness Project: Or, Why I Spent a Year Trying to Sing in the Morning, Clean my Closets, Fight Right, Read Aristotle, and Generally Have More Fun by Gretchen Rubin. The book certainly gives its reader a whole lot of ideas.

There have been lots of "happiness"experiments the past few years-- some successful, others not. Come to figure out that exercise (that endorphin thing...)  plays a big role in my physical and emotional health. But--- downhill skiing will never be my thing as I can't seem to conquer my fear of heights (and ski lifts!).  In contrast, I realized that cross-country skiing, especially with a friend in tow, is a lot of fun.  Also not my "cup of tea", outdoor activities where there is no electricity or real bathrooms.  Almost as a (physical and mental) challenge to myself, I took up biking. Through this, I realized that biking far away from cars is best for everyone's safety's sake. But I am having a blast riding and exploring.

Alas, I have concluded that I never have been, and never will be, someone who is "artsy and crafty" and can find her way around Michaels or AC Moore with so much as a clue. Scrapbooking became another (expensive!) failure.

On the other hand, I can do 6000 pounds of weight resistance/lifting in an hour and feel great about it afterwards, something I never did before. Going to the gym a few years ago meant using the treadmill or the bike, or it was just doing a yoga DVD in my living room.   Now, it's about working on my core and strength, in addition to the cardio stuff.  I'm loving it!

Working & volunteering has provided much happiness recently in my life.  I get a real high (there go those endorphins again...) when things go well and I am able to help a kid with special needs. Today, I was told a district with a reputation for being pig-headed and stubborn, was either very impressed or very scared of me. LOL. Kids get what they need with my help. I have a job where I don't just push paper around (no offense to those of you who do).

My kids provide me with enormous joy. Seeing the amazing people they are, and knowing they are growing up with the guidance of a mother, and others, who love them unconditionally, is humbling.  But, also knowing they they don't always like me because of the limits I impose, makes me happy.  I don't want to raise spoiled kids and I don't want to raise mean kids (you know those kids, the ones who throw rocks and sticks at the other kids and turn into bullies).  If I am doing a respectable job balancing all the things one is supposed to provide their children, most of all love and stability, I can be happy.  (Notice I am trying very hard to stay away from the a-word: "autism"?.  Parenting a child with a disability, while finding happiness at the same time, is something my friends like Sue Senator do much better than I.)

Getting pets has made me happy. My cats are sweet, playful, and mellow.  My previous experiments with animal ownership had been pathetic-- fish that died quickly (how do you kill a betta fish???).  The kitties make my heart smile on the days I don't get to see the kids.  Bonus: they are always up for a snuggle.

Being happy doesn't mean you're perfect. In fact, I love how the author writes about how all her quirks play into who she is. Being a completely imperfect person who has not always treated people the way I want to be treated makes me normal. It doesn't make me happy to know I've not always been the person I wanted to be, but it does make me happy to know that you learn from the past as you move forward.

What truly makes me happy? The entire concept of "paying it forward" does. Passing on the love and support shown to me, or resources, to make someone else who needs them. Maybe more than me, maybe not- that part is irrelevant. Oftentimes, you can pay it forward with your knowledge. I think of the countless families I have just talked to about how to help their kids, never actually being hired, and the many families who I have provided pro-bono or reduced fee services to. Hopefully, my time has made their journeys a bit less rocky.

Having been hurt, and knowing how awful that feels, makes me strive to do things which will brighten someone else's day, will help them through a personal struggle, or might just make them smile. Sometimes just listening to someone can markedly improve their day. I'd like to think I have played some small role in healing rifts in relationships some friends have had.  Lesson number one in my own personal quest for happiness as it relates to my friends' lives:  if they are in a bad relationship, I need to set limits or else one can *easily* get drawn into someone else's life and drama.  But, you can always listen and choose to dispense advice (sometimes requested, sometimes not).

I am blessed to be able to offer gifts. No, never large sums of money.  Rather, my time and a listening ear. I'd like to think that what makes me happy is being a good friend.  The enormous joy that my friends, my "chosen family" if you will, bring to me is something which has been sustaining through even the darkest days of the past few years.  (Part of me remains confused by how the best of friends, be it platonic ones or romantic ones, can just disappear from your life without warning. Life is too SHORT for regret.)

How do you define happiness in your life? What could you do to smile more, feel less stressed, and be happier? Think about it. 

I'm not there yet, far from it probably and the last 4 years almost to the date have been an uphill climb, but I'm certainly working on it... Ironically, the simple act of "helping" those 4 years ago is what caused a lot of unhappiness in the long run.  Rest assured, there are lots of things which make my heart smile that I never thought would and some things which I thought I needed to be happy which apparently I *can* live without.

Happiness is a gift I try to give to myself. It's a gift I hope I provide to my kids. It's a work in progress... but my happiness project is underway...